Refunds and Returns
Refunds are offered only on regular-priced items that are in original packaging and sellable condition. We do not offer refunds or returns on any sale items, packages, and prepaid services-- if you have any concerns about a service we provided in our beauty salon, please get in touch with us. We stand behind all of our services at Deco De Mode.
Deco De Mode Medi Spa - Package Sale and Refund Policy
At Deco De Mode Medi Spa, we are dedicated to providing outstanding
services and experiences for our valued clients. To ensure fairness and
transparency in our business practices, we have established the following
Package Sale and Refund Policy:
1. Package Sale:
1.1 Payment:
Full payment for packages is required at the time of purchase.
1.2 Package Details:
Clients are encouraged to carefully review the details of each package, including the services included and any associated terms and conditions, before making a purchase.
2. Refund Policy:
2.1 No Refunds:
All package sales are final, and Deco De Mode Medi Spa does not offer refunds on purchased packages.
2.2 Exception:
Exceptions to the no-refund policy will only be considered in the case of documented medical reasons that prevent the client from utilizing the services. Such cases will be reviewed individually, and a decision will be made at the discretion of Deco De Mode Medi Spa management.
3. Expiry Date:
3.1 Two-Year Expiry:
All packages purchased from Deco De Mode Medi Spa have a validity period of two (2) years from the date of purchase. It is the responsibility of the client to schedule and utilize the services within this timeframe.
4. Package Discontinuation:
4.1 Partial Usage Calculation:
In the event that a package is partially used, the remaining unused services will be calculated based on the regular prices of individual services offered by Deco De Mode Medi Spa at the time of purchase.
4.2 Adjustment Process:
The value of the used services will be deducted from the total package price, and the remaining balance will be allocated towards future services based on the current regular prices.